Leadership through Eyes of a Coach...Alan Booth

Monday, December 11, 2017

Where to Start with the Leadership Team?

Alan Pic Oct 17

The Leadership Indextm
Identifying Actionable Opportunities
Within a Firm's Leadership Team

AlanBoothCoach LLC

CEO Blind Spot

With a recent client who is CEO of a medium size financial services firm, he announced to me that 3 key high performing people have resigned.

He did not have a clue about their situation. His managers didn't have a clue.

Who are the next most vulnerable high performing people likely to jump ship. No clue!

How did we fix?

1.  Created a culture of "OWNER MINDSETS"
2.  Provided greater clarity of expectations
3.  Shift from reacting to issues to one of anticipating future challenges.

The top's obligation is to know what people at the bottom are saying. [and what their clients are saying]