The CEO of a client took one of my messages and started a new thread to me and her colleague I was coaching. Just so happened that the message I had sent the CEO provided a summary on how to best engage that colleague. Oops!
Beware of continuing threads that someone might actually go back and read in entirety!
The danger in this situation was that the colleague did not have the context and jumped to conclusions. The context was a summary of a conversation with the CEO on how to better engage her colleague. It had nothing to do with the colleague.
Incidentally, the colleague needs coaching around her tendency to jump to conclusions without investigating the facts. Weak listener and one to monopolize conversations.
Lesson learned? Talk to people live and never rely on digital communication when the subject matter is sensitive.
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