It is my experience that top
executives frequently avoid firing people. So when my client, CEO Frank
asked me: "Should Bob be terminated?" I was surprised...but he
was more so at the end of this project.
Situation
Frank inherited Bob as VP
Sales when he came to this private company three years ago.
Bob was criticized for the
lucrative deals he cut with customers rather than protecting margin goals.
[I was not sure if that really was the disconnect]
So Frank hired a new VP Sales
and moved Bob over to Strategic Accounts selling. But in this role he
struggled to meet Franks expectation of effective presentations that could
result in business solutions that were win-win.
However, Bob was good at
developing trusting relationships with customers, his rep organizations and
distributors. Second, he consistently arranged appointments with senior
executives ... he just did not have the ability to design and present
programs for his strategic accounts.
Risks
If Bob was terminated, the
company risked destroying the relationships he had built up for years,
putting at risk significant business revenues.
With the CEO battling Bob
through lengthy emails, threats and heels being dug in on both sides, there
was a risk that Bob might be near suing for harassment.
WHAT WOULD YOU DO?
Send me your thoughts and I
will forward the actual solution.
Alan
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