All too often with my clients I observe how people react and
feel when others say, "I am busy" or when they simply do not take the
time to engage people.
And...this is what others hear when this happens:
ü
She sees me as less or unimportant
ü
It is always about him
ü
I feel marginalized
In family businesses this phenomena is exacerbated because
of parent-child relations that overlays the business culture.
In professional firms I observe competitive cultures where
people are not working on a level playing field because of a lack of being
genuinely engaged. Genuine and trusting engagement starts first by talking!
TAKE THE TIME TO BE INCLUSIVE...and recognize when you are
not!
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